Burtech Plumbing ("we," "us," or "our") is a licensed plumbing contractor serving San Diego County, California (CA Lic #718202). This Privacy Policy explains how we collect, use, protect, and share information you provide when you visit our website or request service.
We collect information only when you actively provide it through our booking form, contact form, or chat assistant. This may include:
We do not collect payment card details on this website. We do not purchase or import contact lists from third parties.
Your information is used solely to operate our plumbing service business, including to:
We do not use your information for cross-site advertising, behavioral profiling, or any purpose unrelated to your plumbing service.
If you check the SMS opt-in box on our booking or contact form, you consent to receive text messages from Burtech Plumbing regarding your appointment, including confirmations, reminders, and service updates. Message frequency varies. Standard message and data rates may apply.
To opt out at any time, reply STOP to any text message we send. You may also call or email us to be removed from text communications.
No sharing of SMS opt-in data: Your phone number and SMS opt-in consent are never sold, rented, transferred, or shared with any third party for marketing or promotional purposes. This information is used exclusively to communicate with you about your Burtech Plumbing service appointment. Opt-in data is not shared with any affiliate, partner, or lead-generation service.
Our website uses only functional cookies necessary for the site to operate (for example, to remember form state within a session). We do not use:
You can disable cookies in your browser settings at any time. Doing so will not prevent you from using our booking forms.
We use GoHighLevel / LeadConnector as our CRM and scheduling platform. Your name, phone number, email, and service address are stored in their system on our behalf. GoHighLevel acts as a data processor under our instructions and does not sell your data. For details, see GoHighLevel's Privacy Policy.
We do not sell, rent, trade, or share your personal information with any third party for marketing purposes. We do not share SMS opt-in data with any third party under any circumstances.
We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, loss, or misuse. Your data is transmitted over HTTPS and stored within access-controlled systems. We limit internal access to your information to staff who need it to fulfill your service request.
No method of internet transmission or electronic storage is 100% secure. If you believe your information has been compromised, please contact us immediately at 760-634-5134.
We retain your information for as long as reasonably necessary to fulfill your service request, maintain accurate business records, and comply with applicable legal obligations. When data is no longer needed, it is deleted or anonymized.
You have the following rights regarding your personal information:
California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to deletion, and the right to opt out of any sale of personal information. We do not sell personal information.
To exercise any of these rights, call or text us at 760-634-5134.
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our website after an update constitutes acceptance of the revised policy.
Questions about this Privacy Policy or how your data is handled? Call or text us at 760-634-5134.